Below are some of the most common questions customers ask about our handmade remedies.
1
Are all your products natural?
Yes. Every product we make is 100% natural and made with ingredients you can recognize and trust. We use organic herbs, cold-pressed oils, essential oils, floral waters, and zero synthetic chemicals. Our process is small-batch and carefully done to preserve the purity and healing properties of each ingredient. We believe in offering only what we would use ourselves—safe, gentle, and effective remedies made from the earth, not a lab.
2
How should I store your products?
To keep your product fresh and potent, store it in a cool, dry place away from direct sunlight. Glass jars and bottles help preserve the integrity of the oils and herbs, but keeping them sealed and away from heat is key. Refrigeration isn’t required, but for certain oil-based products, it can extend shelf life. Always use clean hands or tools to scoop or apply—this prevents contamination and keeps your remedies working their best.
3
Can I use these products on sensitive skin?
Many of our remedies are safe for sensitive skin, but because everyone’s skin is different, we always recommend doing a patch test first. We avoid harsh ingredients, fragrances, and alcohols that can irritate. Our recipes are designed with gentle, calming botanicals like lavender, rose water, and chamomile—but if you have allergies to specific herbs or oils, be sure to check the ingredient list or message us directly before use.
4
How often should I use these remedies?
It depends on the product. For hair oils or scalp treatments, 1–2 times a week is often enough. For creams and balms, you can apply daily or as needed. Each product comes with simple directions on the label or page, but if you’re unsure, reach out—we’re happy to guide you. Our remedies are made for real life, so they fit into your routine without pressure or complicated steps. Contact us for more details.
5
Do your products have preservatives?
Only when absolutely necessary—and always natural ones. Most of our oil-based remedies don’t require preservatives, but when we use ingredients like rose water or herbal teas, we add natural preservatives like vitamin E or rosemary extract to keep them stable and safe. We never use parabens, synthetic stabilizers, or artificial additives. We try to keep things as pure as possible while also making sure your products stay fresh.
6
Can I use your products on kids or during pregnancy?
Many of our products are safe for the whole family, but always check with your healthcare provider first, especially during pregnancy, breastfeeding, or when using remedies on children under 6. We keep our ingredient lists simple and transparent so you can make informed choices. If you're unsure about a specific item, just message us. We’re happy to point you toward gentle, family-friendly options that are safe and effective.
